What Zappos Taught Us About Creating the Ultimate Client Experience
His vision for starting GWS was to deliver investment strategies and wealth management services typically available at the highest levels of wealth. Today, clients benefit from these sophisticated financial services targeted to meet their unique needs.
Experience, they say, is the greatest teacher. So when the Glassman Wealth Services’ team gathered to talk about how we could improve our own clients’ experience, I wanted them to have an excellent example fresh in their minds. Read Barry’s Forbes.com article to learn How to Deliver a Wow Experience.
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