Joe Mechlinski is a close friend of ours, and a big reason why we have been able to accomplish so much and be named a “Best Place to Work.” Joe wasn’t supposed to succeed: he was raised in inner-city Baltimore where the opportunities were few and the idea of success was distant, but he succeeded regardless. He teaches and consults small businesses to “grow regardless” – regardless of adversity, regulations, and competition. Joe’s philosophy is that employee engagement is the driving force behind company success. We are inspired by Joe and hope this book not only helps you understand our philosophy, but inspires you as well.