What Zappos Taught Us About Creating the Ultimate Client Experience

Barry Glassman, CFP®

Experience, they say, is the greatest teacher.  So when the Glassman Wealth Services’ team gathered to talk about how we could improve our own clients’ experience, I wanted them to have an excellent example fresh in their minds. Read Barry’s Forbes.com article to learn How to Deliver a Wow Experience.

 

 

 

 

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